Contact Us

Have a question about your order, need product recommendations, or want to verify an item's authenticity? We're here to help! Our customer support team is available to assist you with any inquiries regarding our pods, vapes, and accessories.

Get In Touch

• Customer Support Email: [shadowelitevape121@gmail.com]

• Phone / WhatsApp: [+923047751997]

• Business Hours: Monday – Saturday: 9:00 AM – 6:00 PM (EST)

• Response Time: We aim to respond to all inquiries within 24 to 48 hours (excluding weekends and public holidays).

Office & Registered Address

[Shadow Elite Vape]

[D-Type Gol Chowk Near Al-Makkah Store]

[Faisalabad, Punjab, 38000]

[Pakistan]

Quick Assistance & Frequently Asked Questions

Before reaching out, you might find an instant answer to your question here:

• Age Verification: All orders require age verification (18+ / 21+) prior to shipping in compliance with legal vape regulations.

• Order Tracking: Once your order is dispatched, you will receive an email containing your tracking number and shipment details.

• Returns & Defective Items: Please review our Refund Policy for instructions on reporting damaged or defective products within 48 hours of delivery.

Send Us a Message

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